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Milestones

The member-facing narrative of the development. Marking one done fans out to every active member on their preferred channel.

Development progress0%
#MilestoneScopeStatus
Nine the cooperative drives, one the member drives

Only cession is stand-scoped and asks the member for anything — right at the end, after years of paying. It is the single milestone that needs document collection from hundreds of people at once, and it deserves disproportionate design attention.

Post an update

One action, several hundred messages. The cost is real, so the count is shown before you send.

Members trust photographs far more than status words
Fan-out preview
Recipients
0 active members
WhatsApp
0 conversations
Falls back to
SMS, then email
Counts against
Your fair-use allowance

Update sent

Delivered

Every active member notified, once

Exactly one message per member per channel. Every one leaves a notification row with a terminal status — nothing is ever silently dropped.

ChannelQueuedDeliveredFailed
WhatsApp000
SMS fallback000
Email fallback000
See the member's timeline →

Review queue

Documents members have sent in against action-required milestones. They stay in the member's attention list until approved here.

1Awaiting members
0Submitted
0Approved
0Rejected

Nothing submitted yet. Trigger an action request and upload documents from the member portal.

the member

Cession / title transfer ·

Submitted Approved
Certified national ID copyID-copy-chikafu.jpg · 1.2 MB
Proof of residencecouncil-bill-feb.pdf · 340 KB
Marriage certificatemarriage-cert.jpg · 890 KB
Every document view is logged

Administrators and officers can both open national ID scans and title documents. Access is recorded against an actor, but the exposure surface is wider than admin-only, and Zimbabwe's Data Protection Act applies to all of it.

Procurement

Raised against a servicing component, published to registered providers, awarded competitively.

WorksComponentClosesVisibilityStatus
Roads & paving public Draft
Members can see this, if you let them

"We put roads out to tender and took the best of four bids" is the most persuasive thing this product can show a member. Visibility is per-procurement, so a cooperative can keep a genuinely sensitive contract private — or quietly opt out of the transparency it is selling.

Raise procurement

Built from a servicing component so the award can drive the linked milestone automatically.

Bids

Sealed until the deadline

You cannot see a single amount yet, and neither can anyone else. That is deliberate: providers are paying for access, and fairness is what they are buying. It also means no one can accuse you of shopping a number around.

3 bids received
ProviderAmountProgrammeVetting
Cheapest is not automatically best

Highfield Earthworks is US$8,150 cheaper and eighteen weeks rather than fourteen — and unverified. Members will be told who won and how many bids there were, so the reasoning needs to survive an AGM.

Awarded — all other bids declined automatically

Work order

issued

No work order yet — award a procurement first.

US$182,400Awarded to Masimba
US$36,480Certified to date
US$18,240Retention held
RoadsLinked milestone
Stages
StageAmountStatus
1 · MobilisationUS$36,480Certified
2 · Sub-base completeUS$72,960In progress
3 · Surfacing completeUS$54,720Pending
4 · Retention releaseUS$18,240Pending
Tracked here, paid from your own bank

The platform records what is owed at each stage and holds the retention position, but does not move contractor money. Settling that too would roughly double Mabwe's regulatory scope.

Certifying the last stage does three things at once

It closes the work order, flips the linked roads milestone to done, and fires the J5 fan-out to every member — with no further action from anyone.

See the member's timeline →

Connectors

Far less to configure than you would expect, because the platform now owns both the messaging and the payment rails.

Communications
WhatsAppOn the platform's verified Meta account
Default
SMSFallback for members without data
Fallback
EmailStatements and long documents
Fallback
Payments
EcoCash / PaynowOn the platform's merchant account
Platform
Cash & bank depositsRecorded by an officer with a receipt number
Day one
Nothing to sign up for

No Meta business verification, no Paynow merchant application. The cooperative supplies a bank account for settlement and starts collecting the same day. This is the biggest onboarding improvement the platform-owns-the-rails decision buys.

And the risk it buys with it

One Meta policy violation is an all-tenant event, and holding member funds makes Mabwe a regulated payment business. A cooperative that grows can migrate to its own WhatsApp number later.

Delivery report

A failed send is retried, then marked failed, then surfaced here. Never silent.

ChannelSent, 30 daysFailedAllowance
WhatsApp2180Within fair use
SMS00Unused

Cession / title transfer

The only stand-scoped milestone, and the only one that asks members for anything. It needs documents from every allocated stand at once.

Per stand · action required
0Stands affected
0Submitted
0Approved
3Documents required

What members are asked for

Configured here, sent as one request.

Certified national ID copyBoth sides, legible
Required
Proof of residenceWithin three months
Required
Marriage certificateOnly if applying jointly
Optional
Tax clearanceSome local authorities ask for this
Off

Progress by stand

1AwaitingSubmitted
2Stand 005 · Tapiwa MoyoAwaiting
3Stand 010 · Tapiwa MoyoAwaiting
This one deserves disproportionate attention

Nine milestones the cooperative drives, and this one — right at the end, after years of paying. It is where a member's patience is either rewarded or lost, and it needs document collection from hundreds of people simultaneously.

Progress photographs

The same point on the site at two dates. Members trust a photograph far more than a status chip reading "in progress".

Servicing: roads

Spine road, looking north from the access junction

Surfaced
12 FEB 2027
Sub-base laid12 Feb

Compacted sub-base along 1.9 km. Culverts not yet delivered.

20 MAY 2027
Surfaced and kerbed20 May

Surfacing complete, kerbing on both sides, storm drainage connected.

Same vantage point each time — that is what makes the comparison mean anything
Shoot from the same spot every time

A gallery of photographs from random angles proves nothing. Two images from one fixed vantage point, months apart, is the single most persuasive thing you can put in front of a member who thinks nothing is happening.

Photographs go out with the milestone update

Attaching them to a J5 update sends them to every active member on their preferred channel. That costs a WhatsApp conversation each — worth it for a real change, not for a weekly picture of the same mud.

Delivery log

Every notification sent, and what happened to it. A failed send is retried, then marked failed, then surfaced here — never dropped in silence.

218 of 2,000 this month
218Sent, 30 days
216Delivered
2Failed
US$10.90Cost this period
WhenChannelMessageDelivery
Cost is a design constraint

WhatsApp bills per conversation. A three-hundred-member development firing ten updates is real recurring money, which is why the recipient count is always shown before sending.

Failures are your problem to see

A member who never got the arrears reminder will say so at the AGM. Two failures sit in this log with a reason against them.

Linked to Roads & paving · closes

Scope of works

Linked component
Linked milestone
Servicing: roads
Budgeted
US$216,000.00
Bids close
Certifying this drives the milestone

Because the procurement is linked to a component and a milestone, certifying the final work-order stage flips the roads milestone to done and fires the member fan-out automatically. No one has to remember to do it.

Tender pack

Sent to every provider who opens this procurement.

PDFsite-plan-zvimba-ph1.pdf4.2 MB · uploaded 18 Mar 2027Public
XLSbill-of-quantities.xlsx128 KB · uploaded 18 Mar 2027Public
PDFengineers-specification.pdf1.8 MB · uploaded 18 Mar 2027Public

Who can see this

Show members the outcomeWho won, the value, and how many bids there were — never the losing amounts
On
This is your most persuasive artefact

"We put roads out to tender and took the best of four bids" is exactly the transparency the product sells. Turning it off is a cooperative quietly opting out of that.

Compare bids

Revealed simultaneously when the deadline passed. Cheapest is rarely the whole answer.

Still sealed Revealed

Bids are sealed until the deadline. Close bidding on the bids screen to reveal them all at once.

ProviderPriceProgrammeVettingVs cheapest
Highfield EarthworksUS$174,25018 weeksUnverified
Masimba ConstructionUS$182,40014 weeksVerified+US$8,150
Tendai Civils (Pvt) LtdUS$196,90011 weeksVerified+US$22,650
CheapestHighfield Earthworks

US$8,150 less than the next bid, but four weeks slower and unverified. If they fail, members wait another season for roads.

Best balanceMasimba Construction

Verified, mid-price, mid-programme. The choice that survives an AGM question.

FastestTendai Civils

Three weeks sooner for US$22,650 more. Worth it only if a permit deadline depends on it.

Members will be told how many bids there were

They see the winner and the count, never the losing amounts. That protects the providers you are charging while still evidencing that the cooperative ran a competitive process.